Our Process
SKBM’s Consultative Process for Guaranteed Success
We believe in the power of a well-defined process to drive success. By carefully following each step, we ensure that no stone is left unturned in addressing your property’s unique needs. From understanding your objectives to crafting a tailored solution and seamlessly implementing it, our process is designed to deliver results that exceed expectations.
Step 1: The Consultation
We start with understanding you. We don't believe in one-size-fits-all solutions. Instead, we take the time to get to know your budget, your goals, and the unique challenges of your property.
We then dive into the technical details, explaining the pros and cons of different connectivity options, so you can make an informed decision.
Step 2: The Blueprint
We will help you envision your ideal system, including the features you need and how these services can help boost resident retention. Would centralized data systems and alerts streamline your process and save your company time? What to monetize your public spaces or tenant extra parking? Are you looking for keyless entry, integrated IoT, self-guided tours, managed WiFi, building systems monitoring, appliance asset monitoring, advanced security cameras, or more?
We offer flexible pricing models and options to suit any budget. We believe that smart building technology should be accessible to everyone.
We will work with you to create a blueprint for your perfect setup.
Step 3: The Implementation
Implementation can look different depending on whether you're starting from scratch with a new development, or integrating a system into an existing space through a retrofit.
We will work with you on the best solutions here for implementation. You will have a dedicated point of contact throughout the entire process to save you time, money, and the headache of having multiple vendors.
Step 4: Project Completion and Aftercare
Now that your project is complete, we will ensure to maintain a smooth process through the following measures.
- Training - We will guide your onsite staff through dedicated training sessions to ensure they are fully proficient with the new systems.
- Responsibilities - We will walk you through the recurring expenses and responsibilities. We will also offer a complimentary 30-day maintenance period to optimize your system's performance.
- Ongoing Support - Choose from our variety of subscription-based service and support plans that fit your unique needs and keep your systems running at their best.
Now it's time to sit back, relax, and let your new technology stack streamline your processes, improve your NOI, and add value to your property.